Why ORO?

ORO digital assistant is an AI-powered schedule optimization software that mimics a staffed call center. ORO is designed to integrate with provider phone and Electronic Medical Record (EMR) systems to automate scheduling office workflows, alleviating the scheduling burden for provider organizations and filling appointment slots as soon as they are cancelled, resulting in faster patient access to healthcare and the ability to recapture lost revenue by reducing missed visit rates.

Call Center

AI-powered “call center” integrated with phone and EMR systems to automate appointment scheduling

Appointment Scheduling

Make, cancel, reschedule appointments for the patient, answer questions, and send customizable appointment reminders

Predictive Modeling

Use metadata and predictive modeling to optimize waitlist and call/text/email alerts when appointments become available

Revenue Recapture

Quickly fill missed appointments and schedule gaps, reducing call center costs by 80% and increasing revenue by $50,000 per physician

Increase Office Efficiency

AI-powered call handling for scheduling, patient questions, waitlist management, routing and triage, freeing up staff for higher value-add activities

Call Center

AI-powered "call center" integrated with phone and EMR systems to automate appointment scheduling

Appointment Scheduling

Make, cancel, reschedule appointments for the patient, answer questions, and send customizable appointment reminders

Predictive Modeling

Use metadata and predictive modeling to optimize waitlist and call/text/email alerts when appointments become available

Revenue Recapture

Quickly fill missed appointments and schedule gaps, reducing call center costs by 80% and increasing revenue by $50,000 per physician

Increase Office Efficiency

AI-powered call handling for scheduling, patient questions, waitlist management, routing and triage, freeing up staff for higher value-add activities